Case Study: nVent improves software usability and workflow efficiency with Whipsaw

nVent modernizes Raychem software in 10 weeks with Whipsaw

nVent came to Whipsaw with the challenge that their Raychem electrical heat tracing software, while powerful, was difficult to use due to its dated and cluttered interface. The platform was not built to align with how real users actually work, creating a significant usability issue.

Whipsaw overhauled the industrial IoT platform from the ground up by clarifying user flows and streamlining key features to create a clean, modern interface. Working closely with nVent's team and longtime users, Whipsaw transformed the complex tool into a scalable, intuitive product. The solution included building a robust design system to ensure consistency across all touchpoints, which streamlined workflows and boosted efficiency for the user.

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