Whippy
7 Case Studies
A Whippy Case Study
A+ Staffing, a hospitality and experiential marketing staffing agency, faced the challenge of improving its online reputation to attract more hiring companies. The company's president, Jade Edwards, turned to the vendor Whippy to leverage its review automation features to address this need.
Whippy implemented a solution that used SMS to automatically request feedback from associates after job completion. Those who rated their experience highly were sent a Google review link, while lower scorers were asked for improvement feedback. This strategy from Whippy led to a 1200% increase in Google Reviews, boosting their average rating from 3.4 to 4.7 stars. The results included improved SEO, increased inbound requests from hiring companies, and new marketing content from the positive reviews.