Case Study: Kjellmann streamlines back-office operations with Whidegroup’s Magento ERP integration

Kjellmann speeds up back-office order processing with Whidegroup

The customer, Kjellmann Office AS, a Norwegian office furniture ecommerce store, faced inefficient back-office processes. Their Magento website and 24SevenOffice ERP system were not fully integrated, forcing logistics managers to manually gather data from both systems, which slowed down order processing. The vendor, Whidegroup, was engaged to provide a Magento ERP integration and back-office automation solution.

Whidegroup fully integrated the ERP with the Magento store, creating a custom admin panel grid for complete order information. They extended this with tools for packing slips and internal messaging, and improved the customer website with dual pricing and enhanced product displays. The result was significantly sped up back-office processes for order handling and shipping. Kjellmann also improved service for corporate clients by providing clear product availability information, leading to a much better customer experience.

Kjellmann