Case Study: Uplift Watersports streamlines waivers and safety check-ins with Wherewolf

Uplift Watersports cuts paperwork by over 100 forms a day with Wherewolf

Uplift Watersports, a jet ski and parasailing business in Queensland, faced a significant challenge with overwhelming paperwork. The small business, run by partners Sharon Chaffe and Rick Maxwell, was generating over 100 pieces of paper daily from liability waivers and safety forms for its customers. This manual process was consuming a massive amount of time and resources. To save time and reduce this administrative burden, they turned to the vendor Wherewolf and implemented its digital waiver and check-in app.

The solution from Wherewolf streamlined their front-office operations by digitizing customer check-ins, safety briefings, and the collection of liability waivers. The app ensured all necessary safety information was communicated and understood by participants before signing. As a result, Uplift Watersports dramatically reduced its paperwork and saved valuable time. Furthermore, the data collected through Wherewolf’s dashboard provided key customer insights, which gave the owners the confidence to expand their retail footprint, directly leading to increased business from walk-in traffic.

Uplift Watersports