Wherewolf
47 Case Studies
A Wherewolf Case Study
Ridgeline Adventures, an agro-adventure tourism company in New Zealand, faced challenges with manual data entry and paperwork as their business grew. They lacked a proper customer database and relied on scraps of paper and spreadsheets, which was inefficient and not scalable. To save staff time and eliminate paperwork, they turned to the vendor Wherewolf and implemented its digital waiver and registration service.
Wherewolf provided a solution where customers fill in their details and sign a digital waiver on an iPad upon arrival. This eliminated stacks of paper and manual data entry, automatically building a customer database for Ridgeline. The results included significant time savings, better customer insights for identifying business trends, and improved health and safety procedures by putting the onus on the customer to acknowledge risks. This gave the company peace of mind and a more professional, efficient operation.