Case Study: Ohiopyle Trading Post and River Tours boosts reviews and streamlines waivers with Wherewolf

Ohiopyle Trading Post and River Tours boosts TripAdvisor reviews 130% with Wherewolf

Ohiopyle Trading Post and River Tours, a small outfitter, sought to move beyond inefficient paper waivers that slowed down their check-in process. They implemented the digital waiver and pre-arrival online form service from Wherewolf to modernize their operations and improve the customer experience.

By using Wherewolf, the company automated its waiver and check-in process, saving significant staff time. This solution led to a dramatic 130% increase in TripAdvisor reviews, a doubling of Google Reviews, and all 5-star reviews on Yelp, as follow-up emails were sent automatically when customers were most engaged. Wherewolf also provided valuable data for future marketing strategies.

Ohiopyle Trading Post and River Tours