Case Study: Local Taste of the City Tours achieves personalized guest communication and targeted marketing with Wherewolf digital waivers

Local Taste of the City uses Wherewolf to power 2-in-1 guest waivers and marketing insights

Local Taste of the City Tours, a San Francisco food tour operator, faced challenges with effectively collecting critical guest information like vaccination status and food allergies through their standard booking system. To address this and improve operational flow, they partnered with Wherewolf to implement a digital waiver solution.

Wherewolf's digital waivers provided a direct communication channel with each guest, ensuring vital information was collected post-payment. This solution improved tour punctuality and allowed the operator to use the collected data for targeted holiday marketing campaigns and to effectively pursue the lucrative corporate events market.

Local Taste of the City