Case Study: Glacier Raft Company gets guests on the water faster with Wherewolf

Glacier Raft Company cuts 1 hour of daily admin time with Wherewolf

Glacier Raft Company, an adventure tourism company in British Columbia, faced challenges with slow, paper-based check-in and waiver processes that created administrative burdens and delayed guests from starting their rafting trips. To automate data entry, eliminate paper, and improve efficiency, the customer implemented the Wherewolf arrival app.

By using Wherewolf on iPads, Glacier Raft Company digitized its check-in process. This solution cut at least one hour of daily admin time, eliminated manual data entry, and provided valuable customer analytics. The results included a dramatically improved and faster guest experience and the ability to run more targeted marketing campaigns. Wherewolf also enabled seamless integrations with tools like Mailchimp and TripAdvisor for better guest engagement.

Glacier Raft Company