Case Study: The Electric Tour Company boosts efficiency and online reviews with Wherewolf

Electric Tour Company Glides To Top Of Rankings With Latest Tech

The Electric Tour Company, a highly-ranked San Francisco tour operator, faced a significant operational challenge due to its overwhelming reliance on paper waivers. This system risked tour cancellations if printing supplies ran out and required costly off-site storage. To achieve a paperless operation, the company implemented the digital registration and waiver software suite from vendor Wherewolf.

The Wherewolf solution provided a streamlined digital check-in process for guests and eliminated all paper, saving on material costs and reducing staff stress. A key feature was the automated post-tour email that made it incredibly easy for guests to leave reviews, which directly contributed to the company rising to the top of Tripadvisor rankings. Wherewolf's customizable platform also enhanced the company's eco-friendly brand identity.

The Electric Tour Company

Chelsea Roberts

General Manager