Case Study: Break One Clay Target Sports streamlines check-in and boosts bookings with Wherewolf

Break One Clay Target Sports boosts repeat business 25% with Wherewolf

Break One Clay Target Sports, a small tourism business in Queenstown, New Zealand, faced operational challenges with its manual, paper-based check-in process. Using a single paper diary and physical waivers led to communication errors, administrative inefficiencies, and a cumbersome start to the customer experience. They implemented Wherewolf as a digital guest management tool to streamline their operations.

Wherewolf provided a portable, intuitive iPad-based solution for check-in and waiver management, even while offline. This eliminated paper, reduced errors, and saved on printing and staff training time. The solution provided valuable customer data that allowed Break One Clay Target Sports to optimize its tour schedule, resulting in a 15% increase in bookings for a rescheduled time slot. Wherewolf also helped generate repeat business, which grew to 25% of their total bookings.

Break One Clay Target Sports