Case Study: Delta Community Credit Union achieves 300% ROI in data warehouse automation with WhereScape

Delta Community Credit Union Sees 300% Return on Investment in Data Warehouse Automation

Delta Community Credit Union, one of the top 25 U.S. credit unions with more than $5 billion in assets and 360,000+ members, faced a fractured analytics environment where most data lived in spreadsheets and there was no central repository. The Credit Union had invested in a Teradata Data Warehouse Appliance and reporting tools but lacked the automation to assemble a holistic view of members, so it turned to WhereScape and its data warehouse automation products to accelerate delivery.

WhereScape implemented WhereScape RED (and later WhereScape 3D) to rapidly build Teradata-native tables, views, indexes and load processes, integrate 20 data sources and link to MicroStrategy reporting, replacing spreadsheet-driven workflows. The automated solution delivered fast business value—projects rolled out within nine months, users grew from 5 to 150 across 25 departments, the team reduced custom code to under 5%, and Delta Community achieved a measured 300% return on investment with a single, holistic view of the customer.

Delta Community Credit Union

Su Rayburn

AVP of Information Management and Analytics