Case Study: 2-TIMES streamlines remote collaboration in luxury fashion with Whereby

Remote working in the luxury fashion industry

The customer, 2-TIMES, an invite-only luxury online fashion retailer, faced the challenge of facilitating seamless global collaboration across its remote teams and clients. With a distributed team of over 100 people and a need to produce high-quality creative content, the company required an efficient solution for communication and project alignment without the ability to always meet in person. To address this, they turned to the vendor, Whereby, for its video calling services.

Using Whereby for screen sharing and video meetings, including work-in-progress reviews and virtual personal shopping sessions, 2-TIMES streamlined its multi-timezone operations. The solution enabled more effective coordination between teams in Hong Kong, Singapore, and Melbourne, saving time and enhancing productivity. While specific metrics are not provided, the vendor's tools helped establish remote work as a new, effective norm for the company, supporting its exponential growth from its founding in 2011.

2-TIMES

Luke Anton

VP of Brand Creative and Global Marketing