Case Study: Oh My Mood boosts therapist job satisfaction with Whereby

Oh My Mood boosts therapist satisfaction with Whereby as 70% of sessions move to video

Oh My Mood, a European mental health care provider, faced the challenge of scaling their remote therapy services while reducing the administrative burden on their therapists. They needed a secure, intuitive, and integrated video conferencing solution that could grow with their rapidly expanding team and improve practitioner job satisfaction. They turned to the vendor Whereby and implemented their product, Whereby Embedded.

By integrating Whereby Embedded into their custom platform, Oh My Mood provided therapists with a seamless video solution featuring automatic transcriptions. This drastically cut down on administrative work, allowing therapists to focus on patient care. The solution from Whereby led to a marked increase in therapist job satisfaction and productivity, with therapists now able to finish reports immediately after sessions. The company also saw increased patient engagement and lower drop-out rates.

Oh My Mood