Case Study: NHS Speech Language Therapist Steph Burgess delivers reliable online therapy with Whereby

NHS Speech Language Therapist Steph Burgess sets up national teletherapy for adults who stammer in 3 years with Whereby

The NHS speech language therapist Steph Burgess needed to provide specialist stammering therapy to patients across the UK, especially in areas where such services were not available face-to-face. Her challenge was to find a secure and easy-to-use video conferencing solution that could reliably deliver remote therapy while maintaining patient confidentiality. She chose to use the video service from Whereby.

Whereby provided a solution with reliable video and audio quality that met the NHS's strict security and privacy requirements. Its simplicity meant clients could join sessions instantly via a link without needing pre-session tech tests. The results included improved patient comfort, reduced missed appointments, and savings on transport costs. Whereby enabled the therapist to successfully deliver a national teletherapy service, which went on to win a Guardian Public Service Award.