Case Study: Huli achieves 20X growth in telehealth with Whereby Embedded

Huli scales telehealth 20X with Whereby

Huli, a Costa Rica-based health tech company, faced a critical challenge at the onset of the COVID-19 pandemic when doctors using its platform were suddenly unable to see patients face-to-face. They urgently needed to embed a secure and reliable telemedicine solution directly into their platform to avoid forcing users to install separate apps. They chose to integrate the Whereby Embedded video call service to solve this challenge.

By implementing Whereby's solution, Huli launched a production-ready video consultation feature in just a week and a half. The integration was seamless, maintained Huli's branding, and provided a high-quality, reliable experience even in low-bandwidth areas. This solution from Whereby powered Huli's incredible 20x growth in video consultations over five years, supporting over 10,000 healthcare professionals. The company also recorded a 20% reduction in patient no-shows, attributing this to the simple user experience and solid call reliability provided by Whereby.

Huli