Case Study: FINN.no builds trust in used car sales with Whereby video meetings

Find your next car over video chat

FINN.no, a Norwegian online marketplace, needed a way for buyers and sellers of second-hand cars to connect and build trust without requiring in-person meetings, especially with the rise of social distancing. To recreate the experience of viewing a car remotely, they partnered with the vendor Whereby and utilized its Embedded video meetings product.

The solution involved integrating the Whereby Meetings API directly into the FINN.no platform, allowing for secure, encrypted video calls that require no additional software download. This enabled buyers to get virtual tours of vehicles, ask questions in real-time, and build relationships with sellers. For FINN.no, the implementation saved time and energy for its users, significantly reduced the risk of fraud, and made the process of buying a car remotely far more accessible.

FINN.no