161 Case Studies
Case Study: Ukami boosts takeout sales and saves time with WhatsApp Business
A WhatsApp Case Study
Ukami - Customer Case Study
Ukami, a Japanese-Mexican fusion restaurant in Tulum, Mexico, faced a connectivity challenge because there is little to no cell phone service in its area. To keep orders and customer communication running smoothly, the restaurant relied on WhatsApp Business as its primary messaging tool for takeout and sales.
Using WhatsApp Business, Ukami streamlined customer communication with quick replies and away messages, helping Bruno Megido save time and respond faster. The results were strong: WhatsApp Business accounted for 100% of takeout business, freed up about 80% of Bruno’s work time, and increased deliveries and sales by at least 30%.
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Ukami
Bruno Megido
Ukami