161 Case Studies
A WhatsApp Case Study
SareeVenue.com, founded by Aamir Ansari to carry forward his family’s saree-manufacturing legacy, wanted to move beyond a slow, credit-heavy wholesale model and reach end customers directly. With WhatsApp, the business used the WhatsApp Business app to provide real-time order updates and improve communication with shoppers.
By using the WhatsApp Business app, SareeVenue.com streamlined customer interactions, reduced customer acquisition and retention costs, and improved efficiency compared with email. WhatsApp says the business now gets nearly 40% of its orders through the WhatsApp Business app, helping SareeVenue.com grow year after year while modernizing a decades-old family business.
Aamir Ansari
SareeVenue.com