161 Case Studies
Case Study: Sambar Stories boosts customer engagement and sales with WhatsApp Business
A WhatsApp Case Study
Sambar Stories - Customer Case Study
Sambar Stories, a Bengaluru-based food venture founded by Sneha Sirivara, makes and sells homemade condiments and masalas. The business needed a simple way to connect with customers, share order updates, and receive orders from people who were not comfortable shopping online.
Using WhatsApp Business, Sambar Stories shifted customer conversations to a more professional business account while keeping communication easy and familiar. With WhatsApp, the company now updates customers on order status, sends new product updates, and takes orders directly, resulting in a 5% increase in business.
View this case study…
Sambar Stories
Sneha Sirivara
Founder