161 Case Studies
A WhatsApp Case Study
Nutrah-C, a fresh food eatery in Hermosillo, Mexico, needed a faster, more efficient way to handle the high volume of takeout orders that made up 80% of its business. To improve order management and customer communication, the restaurant turned to the WhatsApp Business app.
Using WhatsApp Business, Nutrah-C streamlined order processing with quick replies and a business profile that included its address link, cutting response time from 40 seconds per message to 3 seconds. WhatsApp says this helped sales increase by 40% in March 2019, while also saving the team time and giving customers a convenient way to place orders instantly.
Carla Celaya
Nutrah-C