161 Case Studies
A WhatsApp Case Study
La Taverna, a pizzeria in Tawern, Germany, faced a challenge taking orders efficiently as the only restaurant in town. The team relied on phone calls and third-party delivery services, which meant missed calls during busy periods and extra costs on each order.
To streamline ordering, La Taverna adopted the WhatsApp Business app from WhatsApp, using features like business profiles and away messages to manage customer communication. As a result, its delivery radius expanded by more than 12 miles, delivery business grew by about 15%, and the restaurant earned more profit per order while serving customers faster.
Daniel Ayaz
La Taverna