161 Case Studies
A WhatsApp Case Study
Cubiccode, a digital services startup in Belgaum, India, struggled to win early clients because many local business owners were skeptical about going digital. Using WhatsApp and the WhatsApp Business app, the company looked for a more efficient way to connect with prospects and manage customer communication across a mix of local, national, and international clients.
WhatsApp Business helped Cubiccode streamline operations with features like quick replies, video calls, short links, status updates, and business profiles, while the website chat integration brought in at least 12 new customers each month. With WhatsApp, Cubiccode also confirmed orders, registered students, and created groups for students and alumni, helping the business scale to 150 clients and aim for more than 500 before year-end.