161 Case Studies
Case Study: Croqueta 2 Go boosts sales and efficiency with WhatsApp Business
A WhatsApp Case Study
Croqueta 2 Go - Customer Case Study
Croqueta 2 Go, a premium dog food delivery service in Guadalajara, Mexico, was founded by Guillermo Toriz after he struggled to find quality dog food for his two Boxers. As the online-only business grew, he faced a major challenge managing customer lists and repeatedly entering customer details and orders into his system.
By using WhatsApp Business, Croqueta 2 Go streamlined operations with labels to organize purchases and quick replies to respond faster to customers. WhatsApp helped Guillermo connect with more customers and handle more requests, leading to a 30% increase in sales and about 1 minute faster response times.
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Croqueta 2 Go
Guillermo Toriz
Croqueta 2 Go