161 Case Studies
Case Study: Alikemom boosts orders and revenue with WhatsApp Business
A WhatsApp Case Study
Alikemom - Customer Case Study
Alikemom is an India-based homemade food platform started by Kalpna Sharma to recreate the home-cooked meal experience after she struggled with eating out too often. As a bootstrapped small business, Alikemom needed a simple, affordable way to manage orders, stay connected with customers, and market its offerings without spending heavily.
Using the WhatsApp Business app, Alikemom took orders, collected ongoing customer feedback, and used WhatsApp Status to share special menus and offers. With WhatsApp, the business added a more personal touch to customer conversations, grew from 2–3 orders a week to 400 orders, achieved 70% repeat customers, and saw overall revenue increase by 20–25%.
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Alikemom
Kalpna Sharma
Alikemom