Case Study: Acorn Recruitment achieves faster recruiter onboarding and stronger Bullhorn ATS adoption with Whatfix

Acorn Recruitment cuts recruiter onboarding time by 80% with Whatfix

Acorn Recruitment, a UK-based staffing agency, faced challenges in onboarding new recruiters efficiently and ensuring proper adoption of its Bullhorn ATS. Traditional training methods led to long onboarding cycles, compliance issues, and inconsistent knowledge retention. To address this, they partnered with the digital adoption platform vendor Whatfix.

Acorn implemented the Whatfix Digital Adoption Platform (DAP) on its Bullhorn ATS to provide in-app guidance, role-based training, and instant support. This solution included interactive Flows, Task Lists, and a Self Help widget. The results were significant: an 80% reduction in onboarding time, an 84% increase in knowledge retention, and a 98% drop in ATS support tickets, saving thousands of hours and improving data accuracy.

Acorn Recruitment