Case Study: Wise Pirates scales reporting for 200+ clients with Whatagraph

Wise Pirates scales reporting for 200+ clients with Whatagraph

Wise Pirates, a digital agency based in Porto, Portugal, faced a significant challenge in managing consistent and high-quality reporting for its 200+ global clients. With over 500 reports to maintain and a team of Project Managers who lacked deep technical expertise, their process was prone to inconsistencies and errors. They needed a scalable solution to organize their reporting operations without requiring specialized technical knowledge from every team member, which led them to use Whatagraph.

By implementing Whatagraph, Wise Pirates appointed a dedicated "Whatagraph master" to centralize expertise and built a comprehensive template system for different client types. This solution, enhanced by new AI features for creating widgets and summaries, enabled the agency to ensure quality and consistency at scale. The results were substantial; building reports now takes just two and a half hours for most clients, and the transparency of live reports has become a key selling point, helping to build stronger client relationships and reduce churn. Whatagraph provided an efficient and scalable reporting system that required minimal technical expertise from its users.

Wise Pirates