Case Study: Tensing GIS solutions achieves faster, more accurate emergency location sharing with what3words

Tensing GIS solutions - Customer Case Study

Tensing is an award‑winning spatial intelligence specialist whose CCR360 map‑centric command and control platform links GPS‑equipped field units to control room systems for clients including police, airports and utilities. Dispatchers often struggle to get precise locations from callers—street addresses can be missing or ambiguous in parks, dunes or rural areas and latitude/longitude is hard to read out or transcribe quickly during a 112 emergency call.

Tensing integrated what3words — a global grid that assigns simple, memorable 3‑word addresses to every 3 m x 3 m square — into CCR360 so callers can share an exact location via the free app and dispatchers can plot it instantly. The result is faster, less error‑prone location capture, improved response coordination and a practical way to get precise locations to control rooms that can help save lives.

Tensing GIS solutions

Dirk Verbeek

Business Unit Director