Case Study: MeeMeep boosts delivery speed and accuracy with what3words

Streamlining deliveries with what3words and MeeMeep.com

MeeMeep is an Australian online delivery platform that connects customers and retailers with independent drivers and small couriers to serve small and medium-sized businesses. Like many last-mile providers, MeeMeep faced delivery friction from customers not being home, ambiguous street addresses that point to whole buildings rather than specific entrances, and wasted driver time and frustrating direction calls.

By integrating what3words, MeeMeep lets customers provide a precise 3m x 3m three-word address for pick-ups and drop-offs, including non-building locations like parks or building sites. The change reduced routing errors and customer calls, sped up deliveries, lowered costs, increased customer satisfaction and repeat business, and enabled tighter delivery windows and more flexible drop-off options.

MeeMeep