Case Study: Mmarket achieves reliable doorstep delivery across Mongolia with what3words

Shopping smarter with what3words and Mmarket

Mmarket, Mongolia’s fastest-growing online marketplace, sells everything from clothing to electronics to tens of thousands of monthly visitors. The company struggled to deliver reliably outside Ulaanbaatar because Mongolia’s inconsistent addressing caused delayed or missed deliveries, frustrated customers and reduced confidence in ordering.

To fix this Mmarket integrated the countrywide what3words addressing system (deployed in partnership with Mongol Post) into its checkout, allowing customers to enter a precise 3‑word, 3 m x 3 m location in Mongolian or find it via an interactive map. The change has streamlined last‑mile logistics, helped control delivery costs and increased on‑time deliveries and customer confidence.

Mmarket