what3words
218 Case Studies
A what3words Case Study
Danish postal solutions provider Lyngsoe Systems has partnered with what3words to address growing problems with poorly formatted and hard-to-process delivery addresses caused by cross-border e‑commerce. Manual sorting is expensive and error-prone, so postal operators need a standardized, OCR-friendly way to capture precise locations and speed up sorting and last‑mile delivery.
Lyngsoe integrated what3words scanning into its Manual Image Capturing Stations (MICS), allowing cameras to read 3‑word.addresses on envelopes and parcels and automatically assign items to operator‑defined sorting bins. The solution is quick to implement, requires limited staff training, is cost‑efficient and scalable, and builds on evidence from adopters like Aramex and a Quiqup test that showed up to a 30% reduction in delivery time; it is being demoed at PostExpo.