Case Study: HotelPORT achieves accurate guest wayfinding and higher guest satisfaction with what3words

Helping tourists find their way with what3words and HotelPORT

HotelPORT, part of REBEL Travel Corporation, helps hotels and restaurants keep their online listings accurate through its PropertyVIEW Content Verification Services. Facing the common problem that tourists rely on online info but often struggle to find the correct entry point—especially across language barriers and when mapping tools pick inconsistent points—HotelPORT needed a way to make locations unambiguous and easy to find.

To solve this, HotelPORT partnered with what3words and added 3‑word addresses to its verification suite, letting properties publish a precise front‑door location (for example, ///above.filed.sifts in Kiev). The integration improves searchability and navigation accuracy, reduces guest frustration, and leads to better stays, more positive reviews and increased likelihood of repeat visits.

HotelPORT

Fred Bean

President & CEO