Case Study: Saudi Post achieves safer, easier navigation for Hajj & Umrah pilgrims with what3words

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Hajj & Umrah navigation app with what3words helps pilgrims find their way more easily

Saudi Post has launched the "Hajj & Umrah Navigator" app in partnership with what3words to address a common challenge for millions of foreign pilgrims: getting lost amid dense crowds in Mecca and Medina. Navigating large gatherings and finding specific services, tents or meeting points is a serious safety and logistics concern.

The app integrates what3words by assigning a unique three-word address to every point of interest, so users can find and share precise meeting spots and service locations. This simpler, more accurate location system speeds up reunions and helps emergency services locate people faster, making travel around the holy cities easier and safer for pilgrims.


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