Case Study: GroceWheels achieves reliable, first-time grocery deliveries with what3words

Grocery deliveries made more reliable with what3words and GroceWheels

GroceWheels is an online grocery delivery service in Kigali, Rwanda, that’s rapidly expanding into areas with little or no formal addressing. The company faced unreliable and time‑consuming deliveries because customers couldn’t provide precise locations, slowing growth and increasing costs.

To solve this, GroceWheels integrated what3words so customers can share a unique three‑word address (for example, ratio.spins.trading) for exact drop‑off points. Drivers now find locations reliably on the first attempt, deliveries are faster and cheaper to complete, and the system supports the company’s plans to scale and centralize logistics across new regions.

GroceWheels

Gael Murara

Founder and CEO