Case Study: YHA (England & Wales) achieves easy, accurate wayfinding to remote hostels with what3words

Exploring the countryside with what3words and YHA

YHA (England & Wales) operates over 160 hostels and 40 camping and cabin sites, many in rural, coastal or converted historic buildings that sit off the beaten track. In these areas buildings often lack numbers, postcode geocoding is unreliable and there can be no phone or data signal, so guests are frequently directed to the wrong location or cannot call for directions.

YHA now displays what3words 3‑word addresses for all hostels and campsites, which work offline and pinpoint each front door with simple, shareable words. The change makes arrivals more reliable, gives staff an easy way to pass on precise directions and attraction locations, and YHA plans to extend 3‑word addresses to listed tourist sites to further improve visitor navigation and experience.

YHA