what3words
218 Case Studies
A what3words Case Study
Ecoscooting, a European last-mile logistics company with the largest fleet of delivery scooters in Spain, faced growing pressure from e-commerce customers to improve the delivery experience and fulfil orders reliably anytime, anywhere. Online shoppers increasingly judge retailers on delivery speed and accuracy, and ambiguous or hard-to-find drop-off points were slowing couriers and compromising service.
To solve this, Ecoscooting adopted what3words so e-retailers can provide precise three‑word addresses for entrances, pick‑up points or drop‑offs. Using these exact locations, couriers find destinations faster and complete more on-time deliveries, giving customers a quicker, easier and more reliable delivery experience.
Robain de Jong
CEO