Case Study: a manufacturer of medical rehabilitation equipment achieves faster order processing with WEZOM's B2B web portal

a manufacturer of medical rehabilitation equipment reduces order processing time by 40% with Wezom

Wezom developed a custom B2B web portal for a manufacturer of medical rehabilitation equipment. The client's challenge was an inefficient, manual order process conducted via messenger, which created a heavy workload for managers and required automation.

The solution implemented by Wezom was an Agile-built portal using Laravel and React, integrated with Creatio CRM and an accounting system. This streamlined the order process with a multi-level access structure. The results included a 40% reduction in order processing time, a 34% increase in order accuracy, and a 25% improvement in customer satisfaction, significantly boosting operational efficiency.