Case Study: Leading Multi National Healthcare Services Company achieves 44% increase in digitized payments and $272K in check cost savings with WEX

Leading Multi National Healthcare Services Company - Customer Case Study

Leading Multi National Healthcare Services Company struggled with rising check-related issues — fraud, mailing delays, lost or uncashed checks, and escheatment — and needed a scalable, reliable partner that could do more than a plug-and-play virtual card program. In 2019, WEX was selected to implement its accounts payables solution and integrate it with the customer’s bespoke ERP to provide a more robust, long-term payment platform.

WEX deployed its accounts payables solution with an intuitive UI, in-house supplier engagement team, enhanced AP data analysis, multiple payment delivery options and virtual card issuance to drive supplier adoption and digitization. The program increased digitized payment volume by 44% in the first year, saved an estimated $272,000 in check costs in year one, and demonstrated fast adaptability — WEX adjusted credit/payment processes within 48 hours to meet pandemic-driven PPE supplier requirements.