Case Study: Leading Accounts Payable Automation Software Company achieves optimized virtual payments and improved economics with WEX

Leading Accounts Payable Automation Software Company - Customer Case Study

Leading Accounts Payable Automation Software Company had an existing virtual payments solution from another provider but was struggling with manual operations, substandard service, and poor economics. Looking for a trusted, collaborative long-term partner, the company engaged WEX in 2021 to implement a virtual payments integration, including integrated virtual card issuance and multiple product options.

WEX delivered a flexible virtual payments integration, leveraging multiple product choices to optimize interchange and tailor the system to the customer’s needs, and ran supplier engagement sessions through its in-house team to share best practices. As a result, WEX helped the Leading Accounts Payable Automation Software Company improve program economics, reduce manual operations, test products in market, and increase supplier acceptance without risking supplier relationships.