WeTravel
20 Case Studies
A WeTravel Case Study
GregTur, a tourism agency in São Paulo, Brazil, struggled with payment processing as its business grew, especially with international travelers. Credit card payments required a CPF number, which was impractical for foreign customers and made transactions cumbersome, unreliable, and less customer-friendly. GregTur turned to WeTravel to help simplify the payment experience.
With WeTravel, GregTur began generating quick payment links and sending them to clients via WhatsApp or SMS, allowing customers to pay without creating an account. This streamlined process improved efficiency and customer satisfaction, helped reduce dependence on OTAs, and increased direct bookings by about 30%, shifting bookings from a 70-80% OTA split to roughly 50-50. By using WeTravel, GregTur also lowered fees and improved profitability.
Renato Da Silva Gregorio
Principal Manager