Case Study: Coco B Isla achieves streamlined payment collection and faster client service with WeTravel

Coco B Isla - Customer Case Study

Coco B Isla, an Isla Mujeres–based operator of all-inclusive retreats, hotel offerings, and luxury villa rentals for small groups (average size 1–15), was struggling to collect and manage deposits and client payments using their hotel booking platform and PayPal. The process required excessive management hours and imposed high fees, so they adopted WeTravel’s payments and booking platform to streamline payments and client intake.

WeTravel enabled Coco B Isla to create and duplicate booking page templates in minutes, capture all client information in a single organized system, and lower transaction costs. As a result, Coco B Isla provides much faster service, spends far less time managing bookings, has reduced management overhead and fees, and can quickly reference client details to improve operational efficiency and customer responsiveness.

Coco B Isla

Lisa Clemens

Retreat Coordinator Liason