Case Study: LD Products Senior Developer achieves 500% warehouse productivity increase and 57% faster picking with Western Computer (Microsoft Dynamics NAV)

LD Products Senior Developer - Customer Case Study

LD Products Senior Developer represents LD Products, Inc., a Long Beach–based online supplier of ink and toner that handles up to 120,000 orders and nearly 500,000 cartridges per month. Facing manual credit‑card entry, Excel-based accounting, slow order printing and inadequate audit controls, LD Products engaged Western Computer to recommend and implement a scalable ERP and warehouse automation to support rapid growth—selecting Microsoft Dynamics NAV as the core platform.

Western Computer implemented Microsoft Dynamics NAV with a custom warehouse control system (including an A‑Frame), integrated cubing for optimal box sizing, and full e‑commerce site integration plus real‑time dashboards. The solution cut picking time by 57%, increased warehouse productivity by 500%, reduced high‑velocity pick staff from about 14–15 to 2–3, enabled an 8‑hour shift to replace a 13–14 hour process, optimized packaging across 7,000 SKUs, lowered packaging costs, and was deployed in under a year.

LD Products Senior Developer

Aaron Leon

Founder and CEO