Case Study: Hutchens Industries, Inc. achieves real-time inventory visibility, rapid data capture, and streamlined kitting with Western Computer (Microsoft Dynamics NAV 2009)

Hutchens Industries, Inc. - Customer Case Study

Hutchens Industries, Inc., a leading trailer suspension manufacturer founded in 1950 with a 98% on‑time delivery record, needed to modernize its MRP, speed shop‑floor and warehouse data collection, and implement flexible kitting after its original Navision rollout. Hutchens engaged Western Computer to upgrade from Navision 3.70 to Microsoft Dynamics NAV 2009 (including the ADCS automated data capture module) and to improve special‑order tracking and user adoption.

Western Computer implemented Microsoft Dynamics NAV 2009 with Automated Data Capture, custom kitting and hands‑on training using Hutchens’ own data, plus web/mobile kiosk apps for real‑time inventory visibility. The project cut data collection from hours to minutes, enabled single‑part‑number ordering for custom kits and accurate tracking of special‑order costs, improved MRP reliability, delivered a smooth, under‑budget go‑live, and helped Hutchens preserve its 98% on‑time delivery.

Hutchens Industries, Inc.

Charles Feister

Director of IT