Case Study: Heathrow Scientific accelerates order processing with Western Computer and Dynamics 365 Business Central Cloud

Heathrow Scientific cuts order processing time 20% with Western Computer

Heathrow Scientific, a global manufacturer of lab equipment, faced challenges with its aging, on-premises Dynamics NAV ERP system which was approaching end-of-support. Their goals were to improve security, streamline customizations, and enhance integrations with EDI partners and third-party applications to support future growth. They partnered with Western Computer to migrate their ERP platform to the cloud.

Western Computer implemented Microsoft Dynamics 365 Business Central Cloud, ensuring a smooth migration with no business downtime. The solution streamlined processes, eliminated manual data entry, and improved integrations. As a result, Heathrow Scientific decreased order processing time by 20% and increased output capacity by 15% without adding headcount, while also gaining real-time inventory visibility for customers.

Heathrow Scientific