Western Computer
31 Case Studies
A Western Computer Case Study
LinkTech, a California-based manufacturer of quick couplings and valves, faced rapid growth that strained its QuickBooks ERP—managing more than 800 SKUs led to poor inventory visibility, low inventory turns and late shipments. To address these challenges LinkTech selected Microsoft Dynamics NAV and engaged Western Computer as its deployment partner to replace QuickBooks and modernize its ERP, shipping and manufacturing processes.
Western Computer implemented Microsoft Dynamics NAV with Automated Shipping and Advanced Manufacturing modules, integrated it with Outlook/Word/Excel, and provided training, a customer portal and ongoing support. Within four months the solution went live, delivering a 100% ROI within 90 days, reducing inventory value by more than 20%, boosting inventory turns from 2.8x to 4.6x, improving on-time shipments from 83% to 96% (and later >97%), and increasing inventory accuracy from 85% to 99%.