Case Study: Bighorn Valley Health Center achieves improved patient care and operational efficiency with Western Computer and Microsoft Power BI

Bighorn Valley Health Center Leverages Western Computer Expertise to Unleash Microsoft Power Bi Capabilities

Bighorn Valley Health Center, a nonprofit healthcare organization in Montana that merged with three other clinics, faced a surge in data and lacked reporting capabilities to monitor patient care and staff activity. After struggling with Excel exports from their EHR, they deployed Microsoft Power BI but needed expert help to build dashboards and train staff, so they engaged Western Computer for Power BI consulting and implementation.

Western Computer provided hands‑on, one‑on‑one Power BI consulting, helping Bighorn Valley develop two primary dashboards — a Clinical Opportunities dashboard used daily by about 100 medical staff via Microsoft Teams and a 20‑tab productivity dashboard for executives — and coached the internal team to become self‑sufficient. The Power BI solution from Western Computer enabled clinicians to identify patients due for tests, improve staffing/utilization decisions, accelerate billing by closing open encounters, streamline grant reporting, and plan space for two new clinics, driving clear operational adoption and measurable improvements.

Bighorn Valley Health Center

Rebecca Mussetter

Director of Health Data Analytics