Case Study: Harris improves building visibility and efficiency with WennSoft Connect

Harris Company uses Connect to create an exceptional customer experience

Harris, a leading mechanical contractor, sought to differentiate itself by moving beyond traditional service to become a trusted partner that could proactively prevent building system failures and improve efficiency for its clients. To achieve this, the company needed a solution to easily gather and analyze data from various building controls and sensors. This challenge led them to partner with vendor WennSoft and implement their Connect service, a cloud-based solution for building monitoring.

The solution from WennSoft, Connect, utilized MiniAgent devices to stream building data effortlessly, providing Harris with clear visibility into system performance. This enabled them to identify and prioritize issues like faulty sensors and inefficient equipment operation before they caused failures, saving time and money. The results included optimized energy use at their own headquarters and more efficient troubleshooting for technicians. Harris anticipates Connect will have a profound impact by allowing them to use data to create a superior, customer-centric experience, a key differentiator in their market.

Harris

Bob Swanger

Vice President of Service