Case Study: Terex achieves ISO 9001 compliance and top-quality localization with Welocalize

Welocalize + Terex = The Right Localization Partnership

Terex, a diversified global manufacturer across construction, cranes, material handling and more, needed a reliable partner to deliver high-quality technical translations and to demonstrate that quality controls remained intact after Lloyd International Translations was acquired. Welocalize was Terex’s preferred supplier of technical translation and localization services and faced a focused quality audit to verify that its quality management system and ISO-aligned processes continued to meet Terex’s standards.

Welocalize responded with a data-driven OPEX approach: rigorous account management, quarterly business reviews with Terex sites, and an ISO‑aligned quality manual and audit documentation. As a result, Welocalize passed Terex’s October 2012 full quality audit with no corrective actions required, maintained ISO 9001:2008 compliance, and remained Terex’s strategic localization partner—ensuring consistently high-quality technical communications that support Terex’s aftermarket services.

Terex

Mark McLeod

Global Head of Customer Information