Case Study: Mercy Hospital South improves patient care and compliance with WellSky Rehabilitation

Increased collaboration improves patient care at Mercy South

Mercy Hospital South’s Acute Rehabilitation Unit needed a better way to manage documentation, compliance review, and patient scheduling after relying on paper charts and whiteboards. Working with WellSky and its Rehabilitation solution, the team set out to improve communication, collaboration, and day-to-day operations across a busy 49-bed inpatient rehab unit.

With WellSky Rehabilitation integrated into the hospital-wide EMR, Mercy South gained real-time documentation, streamlined scheduling, and easier information sharing across disciplines and with families. The results included a five percent reduction in denials, $836,000 in reimbursements reaching the final level of CMS appeals, faster compliance reviews, and more time for staff to focus on patient care and a better patient experience.

Mercy Hospital South

Rhonda Morse

Manager