Case Study: FreshAire CPAP & Supplies boosts compliance and streamlines operations with WellSky CareTend

CareTend by WellSky helps FreshAire CPAP & Supplies, LLC boost sales and streamline compliance

FreshAire CPAP & Supplies, LLC, a Wooster, Ohio-based HME provider, needed a better way to run its business than a paper-based system as it launched in 2016. The company turned to WellSky and its CareTend platform to help manage CPAP/BiPAP ordering, compliance, inventory, sales, and billing more efficiently.

With WellSky’s CareTend, FreshAire streamlined end-to-end workflows, improved documentation and billing accuracy, and added point-of-sale cash sales without extra equipment or large startup costs. The system also gave the team real-time inventory visibility and instant access to electronic patient records, helping FreshAire report fewer denials and audits and faster reimbursement.

FreshAire CPAP & Supplies

Brian Hawk

Owner