Case Study: The KOV Cryotherapy boosts sales with WellnessLiving

The KOV Cryotherapy Boosting Sales and Streamlining Bookings with the Power of WellnessLiving

The Kov Cryotherapy, a Miami-based wellness center offering cryotherapy and expanded recovery services, needed a better booking and management system after struggling with broken links, a poor mobile experience, and a cumbersome purchase flow on its previous platform, Mindbody. The business turned to WellnessLiving’s all-in-one spa management software to support growth and improve the customer experience.

WellnessLiving implemented streamlined online booking and point-of-sale tools, website widgets, lead capture, automated reminders, marketing communications, reporting, and a staff app to simplify operations and boost sales. As a result, The Kov Cryotherapy reported higher online purchases and overall revenue, fewer no-shows and cancellations, and a 50% reduction in software subscription costs compared with its prior provider.

The Kov Cryotherapy

Karla Casallas

Co-Owner